# Common Questions
Q: Where do I get the updated loader?
A: The loader auto-updates, you do not have to worry about manually downloading. You can get the loader from [**Here**](https://cobalt.solutions/client.exe)**.**
Q: How does the spoofer work? it doesn't change my serials?
A: Correct. Cobalt's spoofer does not change your serials. It makes it so the anti-cheat does not retrieve your serials. Hence why the spoofer applies right away and should not interfere with other HWID programs.
Q: My loader says "updated loader" what do I do now?
A: The loader has been updated, click on exit and re-open the loader.
Q: Where can I find my subscription expiry date?
A:
Q: Is there controller support?
A: Yes, controller binding is supported.
Q: Do keys stack?
A: Yes, you can redeem multiple keys at once to extend your subscription.
Q: Do I need a spoofer?
A: Cobalt comes with a spoofer, there is no need for an external spoofer.
Q: I am stuck on “No Subscription.”
A: Please ensure you have an active subscription on the website.
Q: Where do I make a Support Ticket?
A: [**Right Here.**](https://cobalt.solutions/ticket/create)
Q: How can I activate my subscription?
A: You can activate your key by visiting ->
Q: How do I load cobalt safely?
A: Once you're logged into the client, click on spoof, then load. You can then start Warzone. Always spoof and load before starting warzone.
Q: How do I open the menu?
A: INS key. If you have a 60% keyboard, find out the keyboard shortcut for your specific keyboard. Most common ones are fn + j and fn + esc. If for some reason your **Insert** key does not work, use windows on-screen keyboard.
Q: How can I get level 1000?
A: Unfortunately the leveling system is patched and you can no longer increase your level.
Q: How do I fly?
A: You missed out. Flying cars has been patched. Air stuck still works though.
Q: Where can I get scripts?
A: [**Right Here.**](https://cobalt.solutions/script)
Q: My game is crashing when I load cobalt?
A: Ensure you are fully loaded into the main menu and have finished downloading shaders before loading the software. Re-install your NVIDIA drivers as well. Scan and Repair is also recommended.
Q: Loader says “success” but the menu won’t show up in-game
A: Ensure you are in a lobby, then press insert on your keyboard. If this still is unsuccessful, open a support ticket and we will be able to help further.